FAQ's

Why learn Business Writing?

  • Many in the workforce today struggle with the basics of writing including grammar, spelling and punctuation and this is what can hold them back and reduce their confidence when it comes to business documents.
  • Business writing helps to connect with individuals to achieve objectives, meet deadlines and ultimately, drive profits.
  • Learning and honing business writing and business communication skills can have a positive impact on an individual’s career advancement.
  • Effective channels of business communication make an organization run smoothly. Professional quality writing being sent through these channels improves productivity and the ability of all functional areas to work together, particularly in an increasingly global workplace where collaboration is the norm.

Will I be competent in Business Writing at the end of the online program?

Our Business Communication Training provides all necessary skills and technique for any aspirant to excel in business communication and writing. However, writing is like art - the more you practice, the better you become. The program offers more than fifteen assignments and provides constant feedback to sharpen your skills.

Note: Your practice should not be only limited to given assignments. We suggest you practice using our suggested guidelines and techniques.

I have never taken any online courses before. Would it be difficult?

If you know the basics of computers and the internet, you will find the online interaction easy and user friendly.

How do I enroll in the certificate program?

You can register yourself by visiting registration page.

How to start the course after making payment?

After registration you will be given a login id and password, using it you can login and start the course at any point of time, login id will be valid for 6 months.

Is 6 months sufficient to complete the training?

The Business Writing Program is a self-paced course which allows you to complete the course anytime within two-four months of your enrollment date. This is usually more than enough time to complete the course, but if necessary it is possible to request an extension.

What is the length of Business Writing online program?

The time it takes to complete Business Writing Online program will vary from student to student. Students are generally able to comfortably Complete their program in 2 - 4 months’ time

Based on student feedback, we have found that students generally spend about 9-12 hours per week on coursework. This includes online learning, responding to the postings and writing assignments. ZeebraCrossTM program is presented in an asynchronous format. This means that students are not required to attend class at a certain time, but can login and access the program when it is most convenient for them. Participants will receive a 1-to-1 assessment from ZeebraCrossTM. ZeebraCrossTM will also provide a grade, feedback and suggestions to improve the participant’s progress.

Do I need a special computer/ what are the minimum technical requirements to take an online course?

The course is designed for use on any type of computer system including Internet cafes. All you need is a computer with Adobe Flash Player installed and an internet connection. The Macromedia Flash Player is used for course introductions and activities. If you don’t have this installed, you may have to install the Adobe Flash Player. Please click to install http://www.adobe.com/products/flashplayer/ .

Is this program accredited?

The program is not accredited. However, the program is designed and executed by the professionals having rich experience in marketing and communication. The objective of our program is to make learning simple and help establish a foundation for business writing. Mentors are from industry; therefore you get to learn true business dynamics and get equipped with necessary skills to write effectively.

What kind of materials will I receive?

After you register for the training program, you will receive an email that contains your payment receipt and login ID. There are no CDs to load and no books to read. As working professionals/ students, you get full flexibility to take up training – anytime and anywhere. If you know very basics of computers and internet, it would be very easy and user friendly learning. All you need is a computer with Adobe Flash Player installed and an internet connection. The program is presented in an asynchronous format. This means that students are not required to attend class at a certain time, but can login and access the program when it is most convenient for them.

Also you will be receiving a handbook for reference purpose.

What are the parameters on which the candidates are evaluated?

On completion of the module, the participant requires to complete the given assignment and practice the learning. The participant is requested to email the assignment for evaluation. Until the assignment is completed, the user cannot attempt next module assignment.

Can I interact with others who are taking the course?

Yes, Z-CME StudyMate is a platform we provide you to interact with your peers. Your participation in z- Study Mate program is optional and free, and only for participants who have expressed their interest in having a StudyMate.

Do I get any certificates after attending the program?

Yes, Z-CME Yes, you will receive ZeebracrossTM Certificates on the completion of this course.

What should I do if I experience problems receiving e-mails from ZeebracrossTM?

We recommend contacting us to provide your login details at zcme@zeebracross.com however please check your junk email folder. It is observed most of the regular e-mail providers such as Gmail, Rediffmail, Hotmail, and Yahoo or any other web based e-mail accounts are programmed to filter e-mails suspected of being spam, so they are automatically sent to junk folders.

Who answers my questions while I am taking the online Business Writing course?

All questions related to the training will be answered by your online mentors to whom you can post your queries. Administrative requests will be handled by our representatives or by our Student Services Coordinator at support@zeebracross.com

After entering my User ID and Password at the "Course Login" page, I click the "Sign On" button, but nothing happens. What should I do?

This appears to be a browser configuration issue. It is necessary for active scripting to be enabled in Internet Explorer. Also, ensure "Run ActiveX Scripts" is enabled. After making the necessary changes, reload the page or restart the browser to apply the changes.

Firewall & Pop up blockers: Because ZeebracrossTM launches in a pop-up window, pop-up blocking software must be disabled. If you have a firewall or cookie management software, please allow http://( ) as a trusted site.

What if I share my login ID to others?

In simple words , we say it’s not legal to allow other people to access the training courses that you paid for. If you share the login, you will be violating our license agreement. Please read our copyrights policy. ZeebracrossTM program administrator keeps continuous watch of participant’s activity through the time spent, IP address, cookies etc. ZeebracrossTM reserves the right to terminate access to this website at any time and without notice. Further this limited license terminates automatically, without notice, if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded and printed materials.

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